Shipping and Assembly

Bureau ships for free anywhere in the continential United States. If you're located in a Bureau Service Area, our White Glove Installation service handles it all: delivery, assembly, and cleanup.

Free Shipping

  • Bureau offers free shipping on all orders within the continental United States.
  • Most items in stock arrive in 5-7 business days, but you can pick your delivery date. Once you order, we'll follow up to confirm when works best.
  • If your order is over $10,000 in value, and you're based in a Bureau Service Area, you're eligibile for free white glove service (see below).
  • If you're placing a custom order, shipping will take longer. Contact us and a Bureau Expert will go over what to expect.

White Glove Installation

  • White Glove Installation is available in Bureau Service Areas and includes delivery, assembly, and cleanup, coordinated by a Bureau Move Captain.
  • White Glove Installation comes standard with all orders above $10,000.
  • White Glove can be added for a $250 fee to orders under <$1500, and can be added for a 15% fee to orders between $1500 and $10,000.
  • In order to ensure a smooth experience, your Move Captain will require your delivery date and building contact information.
  • Fees may be charged for after-hours deliveries, walk-up fees, and any fees charged by your building. We'll go over these fees with you prior to delivery.
  • White Glove Installation does not include electrical or plumbing work.

Bureau Service Areas

Bureau ships anywhere in the continental United States, but we only provide installation and Bureau Flex in our service areas. Here's a list of the metro areas we serve:

  • Atlanta
  • Austin
  • Boston
  • Charlotte
  • Chicago
  • Dallas
  • Houston
  • Jacksonville
  • Miami
  • New York City
  • Los Angeles
  • Orlando
  • Philadelphia
  • San Antonio
  • San Francisco
  • San Jose
  • Tampa
  • Washington DC


Free shipping anywhere in the continental United States. Most in-stock orders arrive within 5-7 business days.

Free white glove installation for orders above $10,000 in a Bureau Service Area.

Free Bureau Flex trade-ins for all orders in a Bureau Service Area.

Bureau Service Areas

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